1. Who is responsible for your data
Salem Automech Structures LLP is the data fiduciary for personal data described in this policy. Our administrative office is at 5/37-A, Salem–Bangalore NH-7 Road, Jagir Ammapalayam, Salem – 636 302, Tamil Nadu, India.
For privacy questions, correction or erasure requests, withdrawal of consent, or grievances, email info@salemautomech.in or call +91 96009 69725. Please write “Privacy Request” in the subject line.
2. Data we process
When you prepare an enquiry, you may provide your name, company, work email, phone number, requirement category and project details. The website creates an email in your own email application; it does not submit or store that form data on our web server. We receive the information only when you choose to send the email.
Our hosting and security providers may process limited technical data such as IP address, device/browser information, requested pages, timestamps and security logs to deliver, protect and diagnose the website.
3. Why and on what basis we process it
- To respond to enquiries and take steps requested before entering a contract.
- To prepare quotations, manage projects and maintain business records.
- To operate, secure and improve the website and prevent misuse.
- To comply with applicable law, regulatory duties and lawful requests.
- For another specified purpose after giving notice and obtaining consent where required.
We process personal data for a lawful purpose, with consent where applicable or under another permitted use recognised by Indian law. You may withdraw consent as easily as it was given; withdrawal does not affect processing already completed lawfully.
4. Cookies and analytics
We do not intentionally set advertising cookies or use behavioural advertising on this website. Essential hosting, security or network technologies may be used to serve and protect the site. If non-essential analytics or marketing tools are introduced, this policy and any required consent mechanism will be updated first.
5. Sharing and international processing
We may share relevant data with authorised employees, professional advisers, IT and hosting providers, project partners or authorities only where necessary for the purposes above. Providers must handle data under appropriate confidentiality and security obligations. Some infrastructure providers may process data outside India, subject to applicable Indian restrictions and contractual safeguards. We do not sell personal data.
6. Retention and security
We retain enquiry and business correspondence only as long as reasonably necessary for the stated purpose, contractual and warranty requirements, dispute management, and applicable tax, accounting or legal obligations. We then delete or anonymise it where reasonably practicable. We use reasonable technical and organisational safeguards appropriate to the nature of the data, but no internet transmission or storage system is completely secure.
7. Your rights and grievance process
Subject to applicable law, you may request a summary of personal data being processed, correction or completion of inaccurate data, erasure when retention is no longer required, withdrawal of consent, and grievance redressal. You may also nominate another individual to exercise applicable rights in the event of death or incapacity. We may verify your identity before acting on a request.
If you are dissatisfied with our response, you may use remedies available under applicable Indian law, including approaching the Data Protection Board of India when the relevant provisions apply.
8. Children
This business-to-business website is not directed to children. Please do not submit a child’s personal data. Where processing of a child’s data becomes necessary, we will obtain verifiable consent from a parent or lawful guardian and follow applicable restrictions.
9. Legal framework and updates
This policy is intended to operate consistently with the Digital Personal Data Protection Act, 2023, its notified rules and commencement schedule, and the Information Technology Act, 2000 and applicable rules, as amended. We may revise this policy when our practices or the law changes. Material changes will be posted here with a new effective date.
No policy can guarantee compliance with every law in every circumstance. This policy should be reviewed periodically with qualified Indian counsel as the DPDP framework is brought into force in phases.